The work of chris argyris 192320 has influenced thinking about the relationship of people and organizations, organizational learning and action research. The thinking stages can be seen as rungs on a ladder and are shown in figure 1. The ladder of inference explains why most people dont usually remember where their deepest attitudes came from. Chris argyris talks about culture and management youtube. Ladder of inference a common mental pathway of inc reasing abstraction, often leading to misguided beliefs. The ladder of inference problemsolving training from. The ladder of inference can help you to no longer jump to premature conclusions and to reason on the basis of facts.
Increasing professional effectiveness argyris, chris, schon, donald a. Books by chris argyris author of teaching smart people. The ladder of inference describes the thinking process that we go through, usually without realizing it, to get from a fact to a decision or action. Its value as a tool is not that it is necessarily correct, but that it is helpful in guiding understanding of how we work, and can help change behaviour in order to have more productive conversations in future. Building a large post frame garage full timelapse construction. Peter senge writes about it in the fifth discipline. As we unpack assumptions and perceptions in our thinking process, we use the ladder of inference developed by chris argyris and donald schon.
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